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Privacy Policy

We treat our guests’ information like we treat our environment, with utmost respect.

The information that we collect from you includes your name and contact details, as well as your credit card details. We require this information to process the payment of your reservation and ensure that we have received your request for the Silvan Experience.

We also collect information like the type of device that you are using and your unique booking reference number, along with cookies so that we may tailor your experience on the website like we tailor your experience on the ground with our bespoke safaris.

We can assure you that all of the information we collect is not shared and used only for the purposes of booking and enhancing your experience with us. If you are an agent, you may request to change settings or update profile information. Our Privacy Policy applies when using all services provided by Silvan and does not cover the policies of individual companies or organizations that advertise with our services, and who use various methods and technologies to collect information. Our policies may change or be updated from time to time, but we will post any of these differences here, so that your experience with us is always one filled with harmony and good energy.