Every visit to Silvan is taken to new heights by those behind the scenes, Silvan’s butler team.
The well-known South African safari is not only about the beautiful lodges, thrilling game drives, abundant wildlife and beautiful landscapes. It takes an army of people both up front and behind the scenes to make the operations run seamlessly and curate the whole experience. And we have many different team members involved in creating the magic that is Silvan Safari.
Shining the Spotlight on Silvan’s Butler Team
Smiling faces and superb service from members of our butler team like Xolisa Khatu are part of what makes Silvan such a special place.
The title of Africa’s Leading Luxury Lodge (four years running) doesn’t come easily. And our butler team and the incredible work they do – both seen and unseen, is an enormous part of our success and memorable guests experiences at Silvan.
There’s something special about their laughs and chatter that echo through the lodge. Their happy attitude is simply infections, and although masks cover their beautiful smiles at the moment, you can see their joy beam through their eyes at every service. It makes such a difference when the team loves and is proud of what they do! And seeing our butlers at work is a true reflection of exactly that.
Five-star service is what Sam Mthenjane and the Silvan Butler team are all about.
You might find yourself wondering if our butler team has supernatural powers… Somehow, they seem to have excellent mind-reading skills as they often know what you want before you say it!
The amount of effort they put into finding out exactly what you love and ensuring you have everything you could need when you need it is astounding. Wherever and whenever you look around, day and night, Silvan’s butler team is there to ensure you have the best possible Silvan Safari experience.
Everything’s in the Details
Our team of butlers are the secret ingredient to Silvan’s success – Phindile Singwane knows just how to set the scene for a night our guests will never forget.
They’re always calm, well presented and ready to help. However, behind the scenes, they’re working as a team like a well-oiled machine, from quickly preparing our signature “sippy cups” before the game drive to carrying tables and chairs around to set up special dining experiences.
They also never forget to pack the all-important game drive cooler boxes and carefully set up gin tastings and bush breakfasts, as well as even coordinating the occasional wedding or proposal.
Excellence comes naturally to our team, Sylvester Dukuche makes sure our standards stay high!
Silvan’s butler team also has a wealth of knowledge about wines and are eager to invite you into our chilled wine cellar – one of the best places to be on a hot summer’s day! Another great option is lounging by the pool, either at your Suite or the main lodge deck, sipping a refreshing gin and tonic!
The Silvan’s butler team members pride themselves on serving the best G&T in the whole Sabi Sand.
The team that makes us Africa’s Leading Luxury Lodge never stop raising the bar – Brian Nyalungu makes our guests most magical moments appear out of thin air.
When it comes to a luxury safari experience, the little things truly separate the best from the rest. Stunning rooms, mouthwatering meals and wondrous wildlife all come standard at most luxury lodges.
But what makes somewhere truly exceptional is efficient and mindful service, attention to detail and the special touches that exceed expectations. At Silvan, the little things mean a lot – because our butler team and we know it’s what makes us the very best at what we do.
Come Meet Silvan’s Butler Team
Putting smiles on faces and serving up memories is what makes Silvan’s Butler team tick. Asah Ngilazi and Sylvester Dukuche bring that to life for these guests.
We’re so proud of our world-class team! We look forward to you meeting Xolisa, Sylvester, Asah, Brian, Sam and Phindi. After any visit to Silvan, you’ll understand first-hand why they are so crucial in the success of all that we do for our guests at Silvan Safari.
Contact our travel experts today to start planning your dream Silvan Safari holiday!